Bury St Edmunds: Pay-on-exit parking trial to be enhanced after 'difficulties'
Work is in progress to improve the pay-on-exit parking which is currently being trialled in Bury St Edmunds.
West Suffolk Council and the town’s business improvement district leaders have committed to working together to overcome ‘difficulties’ with the scheme.
This follows a number of complaints about the effectiveness of the project, which is being trialled in St Andrew’s Street short stay car park.
Pay-on-exit allows shoppers to check-in and use the town centre without needing to rush back for fear of being ticketed.
However, many have voiced their frustration to the Bury Free Press that waits of up to 20 minutes to pay have left shoppers needing to pay a higher fare than they bargained for.
Mark Cordell, chief executive of the business improvement district, joined the body’s chairman Andrew Speed in meeting the council last week.
“It is fair to say there were some initial difficulties which have now been overcome, but undoubtedly
the usage has reduced,” Mr Cordell said.
“All parties are committed to continuing the pay-on-exit trial with hopes that future improvements will be delivered in the near future.”
Councillor Peter Stevens said: “The purpose of the trial is to offer an option for car park users to stay longer and pay when they leave.
“It is in direct response to calls from the local business community via Our Bury St Edmunds for pay on exit parking.
“It was good to meet with Our Bury St Edmunds representatives to get their feedback and they are fully committed to continuing with the trial as we are.”