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Woman, 67, falls and hits face after 'shoddy' pavement repairs in Bury St Edmunds




Suffolk Road Bury St Edmunds Eileen Andrews fell on a pavement slab that had been poorly fixed and has smashed up her face and may have broken her nose. Picture by Mark Westley. (2891801)
Suffolk Road Bury St Edmunds Eileen Andrews fell on a pavement slab that had been poorly fixed and has smashed up her face and may have broken her nose. Picture by Mark Westley. (2891801)

A council has been urged to change its approach to pavement repairs after a pensioner tripped and smashed her face on a newly fixed slab.

Eileen Andrews, 67, of Suffolk Road, was walking her dog along the path beside Tollgate Recreation Ground on the Howard Estate on Sunday morning when she tripped on the slab and fell, which had been repaired just two or three weeks earlier.

“The men who fixed it put some cement on it but that all cracked and fell away within weeks so as I was walking along I just fell flat on my face,” she said.

“The reason I’m so angry is that it was already fixed and had the job been done properly the first time, this would never have happened.”

Eileen, who said she saw another woman fall in the same area a day later, suffered two black eyes and a potentially broken nose, plus grazes to her hands and knees.

“I just want to see the job done correctly otherwise how many more people will fall over and hurt themselves?” she said.

“Children walk along that path to school and many elderly people live in houses that back on to it and I’d hate to see the same thing that happened to me happen to them. The pavements around here are just terrible and something needs to be done.”

Suffolk Road Bury St Edmunds Eileen Andrews fell on a pavement slab that had been poorly fixed and has smashed up her face and may have broken her nose. Picture by Mark Westley. (2891820)
Suffolk Road Bury St Edmunds Eileen Andrews fell on a pavement slab that had been poorly fixed and has smashed up her face and may have broken her nose. Picture by Mark Westley. (2891820)

St Edmundsbury Borough Cllr Max Clarke, who represents the ward, called on Suffolk County Council to employ a contractor which would carry out repair jobs efficiently and safely.

“I am a tradesman and so I have some working knowledge of how it’s supposed to be done and as far as workmanship is concerned, it is abysmal. It’s really really poor,” he said.

“I want to see the county council hold the private firm to account and say that these shoddy standards that they’re implementing in a public area will not be tolerated.”

He added that what happened to Eileen, who is well-known in the community for picking up litter and broken glass in the children’s play area while out walking, should ‘never happen again’.

“Eileen is something of a hero in this community. She’s out there every day making the area safer for other people so what happened to her is a real shock and a real shame.” he said.

A council spokesman said: “A community warden will inspect the slab as soon as possible and arrange for appropriate action to be taken”



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