Water supplies in town hit by burst mains

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BURST mains left many homes in Bury St Edmunds without water or with reduced pressure over the weekend and Monday.

Anglian Water (AW) workmen were kept busy carrying out repairs as quickly as possible.

Antony Innes, Anglian Water spokesman, said: “We’d like to reassure residents that we take each leak very seriously and try to repair them as quickly as we can.

“The ground beneath our feet is constantly moving and changes in weather conditions cause these movements to be more frequent.

“Over time, these small movements place stress on our underground network of pipes and this can lead to leaks.

“We are sorry for the inconvenience customers may have experienced and would like to thank them for reporting these problems to us so we could keep any disruption to a minimum.”

AW was made aware of a burst main on Westley Road on Saturday morning.

“No customers were without water during this time, although some may have experienced lower than usual pressure,” said Mr Innes.

“Unfortunately, the water was unable to drain away from the area and this meant that some damage was done to the road surface.

“To ensure work was carried out safely, temporary traffic lights were set up.

“The repair to the main and road surface was finished shortly before 5pm on Saturday evening.”

People in Ashfield Road, Norton, also reported a burst main on Saturday morning.

A number of properties experienced low pressure during the day before AW was able to repair the pipe.

Mr Innes said: “During the repair on Saturday evening supplies to 25 properties were interrupted for around an hour.

“We are sorry for any disruption this would have caused”

And in Cullum Road, a number of homes contacted AW on Friday evening because they were experiencing low pressure.

But when the pressure was increased AW became aware of a burst water main near to Cullum Road.

Mr Innes explained: “Due to the location of the main the decision was taken for safety reasons to wait until Monday to repair the pipe.

“This repair was completed by early evening on Monday with minimal disruption to customers.

“Unfortunately, 44 properties on Beech Rise, Grindle Gardens and Hardwick Lane were without water for a short time during the repair.”