The Post Office in Bury St Edmunds town centre is considering moving to a nearby retail premises.
Staff at the Cornhill branch were briefed about the potential changes yesterday (Tuesday, January 19) morning.
A spokeswoman for the company stressed that no final decision had been made and a full public consultation would take place once it had developed its proposals.
She said: “We have been talking to our people at a number of locations (around 40 across the UK) including Bury St Edmunds, about the potential changes regarding their branch.
“It is absolutely right that they are the first people to be aware of these potential changes. When we have developed firm, detailed plans there will be a six week public consultation.
“We are seeking a suitable potential retail partner because we believe that franchising, which has been used successfully in other areas for many years, will secure services in the area for the future.”
Mark Cordell, chief executive of Bury’s Business Improvement District, Ourburystedmunds, said he would be concerned if the Post Office moved into a much smaller premises and was then unable deal with the demand from businesses and the public.
He said: “It’s complete news to me but I suppose providing they can provide the same service to users (but from my perspective I am thinking of local businesses) from another town centre premises and the building is subsequently occupied by another business there is no huge issue, but If either of these outcomes don’t pan out then I would be concerned.”
Cllr David Nettleton questioned what would happen to the reliability of services and said he wanted guarantees for its customers.
“A lot of people depend on that particular post office for services and they did a good job upgrading their facilities a couple of years ago,” he said.
Records show the Cornhill Post Office was built on the site of The Bell Hotel in 1895.
It is a typical red brick Victorian building with stone dressings to its doors and windows.
A royal coat of arms is embossed on its front gable along with a VR, the royal cypher of Queen Victoria.
Any business interested in giving a Post Office a home should visit http://corporate.postoffice.co.uk/business-opportunities