Thurston train station users warned after car parking charges introduced
Rail users are being warned to ensure they pay for parking their car, after charges were introduced at Thurston station.
Train user Karen Cannard was caught out with a fine when she returned to her car, which she had parked at the Station Hill car park unaware charges had been introduced.
“That day, there was space in the station car park so I parked and went and got the train as normal. I’d walked past the parking charges sign as if you don’t expect to pay you’re not looking for a sign,” said Karen.
“I’ve used it for years and in that time it’s been free. I don’t mind having to pay, but I only spotted the new sign when arriving back at my car, along with the £75 parking fine.”
The fine, issued by NCP, is reduced to £50 if paid within 14 days.
Car parking charges for the station’s 14 spaces are now in force 24 hours a day, seven days a week.
Karen added: “I wouldn’t want other people to be in the same position as me and end up with a fine because they were unaware of the new fees.”
A Greater Anglia spokeswoman said car parking charges were introduced at Thurston station on July 15, along with some of its other rural station car parks, to reflect increased investment into car park improvements and maintenance and ‘bringing them into line with other car parks on our network where charges are in place’.
“We publicised this change and clear signage is in place. To allow time for the new system to bed-in and for people to get used to the change, we have only just started to issue fines at Thurston, but we believe that most people are by now aware that they do need to pay for their parking on arrival at the station,” said the spokeswoman.
“All money from car parks is reinvested back into the railway, improving car parks and cycle parking for customers.”
The cost to park at Thurston is £4 per day, which Greater Anglia said was set in line with an adjacent car park serving the Granary complex.
The fee to park at the train operator’s other rural train stations across East Anglia – including Newmarket and Dullingham – is £3 per day.