Post Office confirms plans to move Bury branch into neighbouring WHSmith
Post Office bosses have confirmed plans to move Bury St Edmunds’ town centre branch into neighbouring WHSmith.
They say the move will provide longer opening hours and a seven day a week service - with staff at the Crown Post Office, on Cornhill, being given the chance to transfer their employment to WHSmith.
The public is being invited to have their say on the plans in a six week consultation which starts tomorrow.
Roger Gale, general manager of the Post Office Crown Network, said: “We are committed to keeping our services on the high street which we know is hugely important to people. This proposal means we can continue to do that, into the future.
“Our customers will be offered the same range of services, with more convenient and longer opening hours, including Sundays.
“WHSmith already operates 107 Post Office branches from their stores in the UK and we’ve been successfully working with them for nearly ten years. They have a proven record of running Post Offices with consistently high levels of customer service.”
Staff at the branch are in the process of being balloted over whether to take strike action over the franchising plans.
A petition to save the Crown Post Office has attracted thousands of signatures.
Mr Gale added: ““We are making sure we take the right action to sustain services for years to come. We must adapt to the changing needs of our customers, who want a convenient and flexible choice of when and how they do business with us – whether that is face to face or on the web.
“We have to adapt so that we can maintain our presence on high streets and in the heart of communities, which we are determined to do.”
Subject to consultation, the new branch will have four serving positions, a mixture of one screened and three open-plan counters.
Post Office opening hours would be from 9am to 5.30pm Monday to Saturday and 10.30am to 2.30pm on Sundays. The branch is currently open from 9am to 5.30pm Monday to Friday; 9am to 12.30pm on Saturdays and is closed on Sundays.
The consultation runs until June 15. Views can be provided:
On the website - postofficeviews.co.uk
By email - firstname.lastname@example.org
By phone - 03457 22 33 44 (Textphone 03457 22 33 55)
By post - FREEPOST Your Comments