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New charter promises greater transparency over Suffolk County Council consultations


By Jason Noble, Local Democracy Reporter


Promises of greater transparency have been made by a council in a bid to counter perceptions that decisions are already made before the public have had their say.

A new charter by Suffolk County Council proposes to allow more time between the end of a consultation and the final decision being made, and make results easily available for the public.

It comes after criticism over the way some policies, such as the controversial changes in home to school transport last year, were made despite widespread opposition.

Endeavour House, Ipswich (10030265)
Endeavour House, Ipswich (10030265)

Conservative council leader Matthew Hicks said: “Consultation with the public is one of the absolutely key functions we need to prioritise as a council – it has to be meaningful and it has to be worthwhile. I find nothing more depressing than people saying the decision has already been made.”

Mr Hicks pointed to the planned Citizens Advice cuts as an example of the council listening and changing its approach. That led to the authority spreading cutbacks over two years, instead of one.

The new charter was presented to the council’s scrutiny committee on Thursday, May 9, where the council’s communications head Andrew St Ledger said it would allow 'people to hold us to account'.

Labour group leader Sarah Adams said that while the charter was to be welcomed, there were instances where the level of consultation had 'bombed'.

She added: “The home to school transport issue turned into a right debacle in the eyes of the consultees interested.

"I think some of our consultations have been pretty poor and I really think the speech and language [consultation] has bombed.”

Concerns were also raised over the short time period between a consultation ending and a decision being made.

It is expected that a webpage on the council’s site would also collate the results of consultations.

The charter is understood to be in the process of being finalised ahead of the summer.



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