FRUSTRATED motorists claim to have been delayed by more than 20 minutes on their way home due to a huge increase in traffic in parts of Bury St Edmunds.
Drivers have complained of becoming stuck on the upper levels of Parkway multi-storey car park as cars are diverted away from roadworks on Crown Street.
The National Grid roadworks, which began on February 20, are expected to be completed on March 30.
Disgruntled drivers say it is frustrating waiting for the traffic to ease to get out of the car park.
Claire Bilderstone, from Bury St Edmunds, said: “It is just crazy.
“I come here every day for work but cannot get out when going home.
“It takes me a good 25 minutes just to get out of the car park.
“It is very frustrating.”
Richard Riley, from Chedburgh, said: “The delays have put about 20 minutes on my drive home – it is a bit of a pain.
“It is annoying just getting to Angel Hill let alone getting beyond that.
“Getting across Bury St Edmunds is a right pain at the moment – I guess it is the joys of a one way system.”
Kara Bruce, from Elmswell, said while stuck in the car park: “Normally I would be home at this time.
“It is a bit of a nightmare sitting in your car in the queue.
“And while I am waiting in the queue I am using up all my petrol. It is a real pain.”
A spokeswoman for St Edmundsbury Borough Council said it had no influence on where roadworks of this kind would be carried out.
She said: “The historic grid layout for Bury St Edmunds isn’t ideally suited to whole roads being taken out.”
A National Grid spokeswoman said: “National Grid would like to apologise for disruption caused to motorists as a result of our work in Crown Street, Bury.
“This is essential gas mains replacement work which will ensure local people continue to benefit from safe and reliable gas supplies for many years in the future.
She added: “The work in Crown Street is due for completion by the end of March and is on target.”
For more on the roadworks and the diverted routes visit www.burystedmundschamber.co.uk/gasworks