Green Duck has come to the rescue of The Apex which was about to lose its website after problems with suppliers.
The Bury St Edmunds venue faced not being able to sell any tickets online – until Bury based IT firm Green Duck built it a new website – in just one week.
David Palmer, head of Green Duck Business Development, said: “The Apex was having difficulties with existing providers and were going to lose their website in little more than a week.
“Without it, Apex customers would be unable to check for events and buy online, which would be a major issue.
“Our development team had little over a week to replicate the existing website and bring it online, a task that included integrating an online ticket purchasing service.
“While we all prefer to plan things ahead, Green Duck appreciates that real life is not always like that.
“We were simply pleased that we could step in and help.
“In fact, we are already exploring ways we can improve the website experience for all their visitors.”
Tony Doherty, Apex Director said: “We had been considering changing provider when circumstances overtook us, and Green Duck more than rose to the challenge.
“Even more satisfying however was the joint realisation of how the partnership and the marketing potential of the growing Apex online community could be mutually
“We hope that many more local businesses will sit up and take notice of the potential that joint partnerships with the Apex can deliver.”
Sarah Stamp, Portfolio Holder for Heritage, Arts and Culture at St Edmundsbury Borough Council said: “The website is absolutely key to the success of The Apex’s sales and ticketing operation and regularly gets 30,000 hits a week from over 5,000 visitors - both residents and potential visitors to Bury St Edmunds.
“Therefore it was essential that the website stayed live and we found a partner who could respond to our needs quickly and efficiently.
“We were delighted to be able to work in partnership with a local company with a strong reputation.”