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Bury St Edmunds passengers told when Peterborough - Ipswich line will be back to normal

Bury St Edmunds passengers have been informed the Ipswich to Peterborough train line will soon be fully restored after weeks of cancellations.

Greater Anglia has run a reduced service on the line, which also serves Ely, since before Christmas as they have not had train stock available to run it.

The two-hourly service returns as normal on Monday (January 20).

Greater Anglia train (26975648)
Greater Anglia train (26975648)

Jay Thompson, Greater Anglia train service delivery director, said: “We sincerely apologise to customers on the Ipswich-Peterborough route who have been inconvenienced by many weeks of disruption.

“We are now confident that we have everything in place so that we are able to run a full timetable on the route.

“Since the signalling issues in December, we have made sure that customers are able to complete their journeys, by offering alternative routes by rail and a rail replacement bus service.”

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The service was severely disrupted by signalling issues on Greater Anglia’s regional branch lines from early December, when Network Rail asked the Dutch company to run fewer trains while a signalling problem was investigated.

The investigation looked into the impact of extreme autumn conditions on the track, the signalling equipment itself and the interaction between trains and the track.

As a result of the signalling issues, Greater Anglia’s programme of introducing new trains, including training drivers and testing new trains, was set back which led to further cancellations on the line.

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Since Christmas, services have been gradually reintroduced on the Ipswich-Peterborough line and the first brand new longer train on the route went into passenger service earlier this month.

There have been some days when a full service has run on the route, but from Monday a regular full service is due to be reinstated on the line.

Anyone who has been delayed due to the disruption should contact Greater Anglia to find out about delay repay compensation.

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