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Greater Anglia Intercity seat reservations to be suspended as new trains come into service

Rail passengers using Greater Anglia’s Intercity trains between Norwich – Ipswich – Colchester and London will not be able to reserve seats for around six months from July 13.

The move is part of the company’s preparation for bringing new trains into service, as there will be a period of time when old and new trains will be running with different seating reservation systems.

The company is suspending seat reservations to prevent confusion or misunderstandings during the transition.

Greater Anglia train (9488331)
Greater Anglia train (9488331)

The new trains are currently undergoing rigorous safety and performance tests, with the first expected to come into service this summer.

Tickets such as Greater Anglia’s cheaper Advance fares can still be purchased and specific train times selected.

However, there will be no option to reserve seats until all the old carriages have been removed from service and the new trains are running in their place.

Andrew Goodrum, Greater Anglia’s business readiness director, said: “The new trains coming into service is really exciting, but we wanted to avoid any mix ups with reservations while the two fleets are swapped over.

“The new trains are much longer than our existing fleet so getting a seat during the transition won’t be a problem.

“Once the old trains are removed from service our seat reservations system will be reinstated.”

Greater Anglia is replacing every train with 169 new trains, which will have more seats, power and USB points, free wifi, air conditioning, accessible toilets, wheelchair areas and cycle spaces.

Seat reservations can still be made until July 12.

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