Flooded Elmswell drain is soaking pensioners waiting on bus
An Elmswell woman has criticised a council’s reporting system after it failed to fix a blocked drain despite her lodging six complaints over 15 months.
Clare Norgate, of School Road, said meanwhile elderly people waiting nearby for buses are being soaked by passing vehicles, as are children walking to school.
She first reported the problem to Suffolk County Council in March, 2017, when a build-up of leaves in the drain outside her house caused flooding on the street.
“I have reported the problem so many times, but nothing seems to happen,” she said.
“I don’t know why the council bothers having a reporting tool on the website if they’re not going to do anything about it.
“It just gives us false hope because I keep doing what they tell me to do on the website but nothing ever comes of it.”
“Lots of elderly people who live here are being drenched and it’s not fair that they have to start their day like that. It also happens to children walking to school,” said Clare.
“Elmswell is promoted as a sustainable village with a train station, bus links and decent shops but if people are being soaked every time they wait for the bus, they’ll just stop using it.”
Suffolk County Council was approached for comment.