AN INN in Bury St Edmunds has been rated among the best after receiving an award.
The Fox Inn, in Eastgate Street, has received a certificate of excellence from customer feedback website TripAdvisor.
Sheila and Ron Blackmore have run The Fox Inn for eight years.
It boasts six luxury rooms and the couple and are delighted with the latest accolade given in recognition of its hospitality.
“It is a seal of approval from our customers.
“They have taken the time to show that they appreciate the work that has gone into their room and the attention to detail that we have shown during their stay,” said Sheila.
The website is used by customers to leave reviews of their stay.
It is then used by other potential customers when deciding where to book into.
“It gives us a customer care guarantee to anybody looking to book with us,” said Sheila.
“If you are coming from Australia, Scotland or anywhere else outside the local area, you will probably look at the TripAdvisor website and that will help you decide where to stay.
“So it is very good news for us to get this award,” said Sheila.
You can see the reviews in full at www.tripadvisor.co.uk – simply search for The Fox Inn Bury St Edmunds in the search bar.
The positive feedback is no surprise for Sheila though.
“We get showered with compliments via emails, and cards.
“We have even had one customer write a poem about staying here, saying that the food was wonderful and the staff were brilliant,” she said.
“We always get a glowing report because the staff are really good.”
She said it was also the attention to detail such as handmade furniture from Rougham that had set them apart.
For a video tour of the rooms visit www.thefoxinnbury.co.uk
The Fox Inn is also building its reputation with the business community.
The Suffolk Federation of Small Businesses and creative agency Articulate HLC will be holding a one-off business event at The Fox Inn on September 18 as part of the Bury Business Festival.
The ‘It’s The Business lunch’ takes place from 11.30am to 2.30pm and will feature guest speaker Sean Clark, head of web at Adnams brewery.
As e-commerce director for Bennetts Retail he took online sales from £200,000 to more than £12 million in six years while at Adnams he has increased online sales by more than 400 per cent since 2008 and significantly reduced its online marketing spend, by using social media.
Places are limited, cost £20 each and include a two course lunch. Book your place by September 11 at www.articulatehlc.co.uk
The Fox Inn also hosts the Office Drinks informal networking events which are held every second Wednesday of the Month from 6.30pm.
The next event takes place on September 12 – book your place at officedrinks.co.uk/?host=lynette-bucknall
Suffolk Enterprise Agency MENTA holds a link-up breakfast every third Wednesday of the month at The Fox Inn from 7.45am to 9am.
The next breakfast event is on September 19. Booking details can be found at: www.eventbrite.com/event/3854522982/eorg?ebtv=C