A MAN has described his outrage at the reaction of a holiday park after he had more than £2,500 of possessions stolen from his villa.
Phillip Wright, an electrician from Bromsgrove, has been staying at Center Parcs in Elveden since October as he works in Thetford on the new Wickes store.
Last Monday, a burglar gained entry to the villa Mr Wright was staying in with four work colleagues while they slept.
After emptying several non-expensive items out of Mr Wright’s rucksack, the thief stuffed it with his laptop, ipod and other items.
Mr Wright said the men felt ‘violated’ after the theft.
“It’s that thought of people going through your stuff – there could have been children there or more vulnerable people.
“We’re five big blokes but now we’re sleeping with the chair wedged up against the door so we know nobody can get in,” he said.
Despite the men’s concerns, Mr Wright said Center Parcs were slow to react and unhelpful.
“Center Parcs sent a security guard down but no other representative came.
“They just told me to claim it all on my house insurance but I can’t do that here because it doesn’t stretch that far.
“I haven’t got travel insurance either because I’m here to work – I’ll just lose everything,” he said.
Aside from the items taken, Mr Wright also lost hundreds of photos and thousands of pounds worth of music.
A spokesperson for Center Parcs apologised on behalf of the company.
He said: “We have worked very hard over the last few years to combat crime on the site but we are not immune from it.
“We always advise guests take normal, sensible action to protect themselves from these kinds of incidents.
“We apologise to Mr Wright if he feels that we haven’t handled the matter properly.”
According to police, later that morning a man was spotted in Thetford’s branch of McDonald’s with a rucksack that fitted the description of Mr Wright’s. A spokesman said the man was described as white, in his late teens or early 20s, with light coloured hair, around 5ft 8ins and wearing a grey Adidas tracksuit.