A WOMAN involved in a three-vehicle crash has praised the paramedics who helped her at the scene of the accident.
Tracy Piper’s silver Kia Sorento was involved in a collision with a car and a lorry in Easlea Road, Moreton Hall, at around 11.25am on Tuesday.
The 42-year-old said she was thankful for the fast response of the ambulance service, which arrived within minutes, and the actions of one of its workers, in particular, who helped to calm her during the ordeal.
She said she could not remember his name. “I was crying and he had such a calm voice. He was so kind and kept talking to me all the time,” she said.
“It was so lovely to meet somebody who was so good at his job. He made me feel so calm, he talked me through everything and made me feel so at ease that when I was in the ambulance I was so relaxed, not in the state I was in the beginning.”
Mrs Piper, a nurse from Moreton Hall, did not want the fire service to cut her from the car and said the unnamed man worked ‘really hard’ to free her, before placing her on a spinal board so she could be transported safely to West Suffolk Hospital.
He stayed by her side in the ambulance and in A&E, where x-rays were taken to examine an injury to her back and neck. She has also praised his colleague, Mat.
She said: “They were professional but really caring and a credit to the ambulance service.
“It’s all about the people and the way they make you feel when you’re in a stressful situation like that.”
Another woman was treated at the roadside for shock.