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Mid Suffolk and Babergh District Councils introduce further changes after lockdown announcement

Mid Suffolk and Babergh District Councils have introduced further changes to their services after the prime minister announced that extreme measures would be put in place to stop the spread of coronavirus.

After Boris Johnson put the country in lockdown last night, the councils have announced that all play parks across the area will be closed, with locks and signs in place.

Customer Access Points in Ipswich Street, Stowmarket, and Sudbury Town Hall have now closed for face-to-face enquiries and visits, with anyone with council enquiries asked to go online.

Mid Suffolk and Babergh District Councils logos (32302240)
Mid Suffolk and Babergh District Councils logos (32302240)

Anyone who cannot solve their query online is asked to email customer.services@baberghmidsuffolk.gov.uk. Those without access to the internet can call 0300 123 4000.

All payments should be made online as the councils are currently unable to process post and scanned documents.

Only essential repairs to council housing stock will take place until further notice and garden waste collection has been suspended to allow the councils to prioritise other collections.

Customers will not be invoiced for garden or trade waste during this period.

Access to the councils' headquarters in Endeavour House will also be limited, with most staff members working from home.

A council spokesman said: "We will continue to review the delivery of our priority services and the redeployment of staff to directly support the most vulnerable; who are of course now on greater lockdown, at risk of isolation and not being able to access their vital medication and food."

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