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Citizens Advice Mid Suffolk announces it will offer phone and email service only

Citizens Advice Mid Suffolk will be providing advice via phone and email until further notice.

The charity says it has taken the decision to comply with Government guidance about reducing social contacts to delay the spread of coronavirus.

The charity’s volunteers and staff have experience of providing advice over the phone and via email. Normally 43 per cent of client contacts are by telephone and 18 per cent are by email.

An adviser on the telephone (31817413)
An adviser on the telephone (31817413)

Carol Eagles, chief officer, said, “We are encouraging members of the public to call us or to contact us via our website if they need advice. Please do not come to our office. If you have a problem then please do get in contact with us.

"I’m grateful to our dedicated volunteers and staff for continuing to provide an excellent service in these difficult times.

"Citizens Advice have been there for people in their time of need since we were established on the second day of World War Two. We will continue to do our utmost to ensure that anyone who needs help to find a way forward receives that help.”

Carol Eagles at Citizens Advice Mid Suffolk office (31817410)
Carol Eagles at Citizens Advice Mid Suffolk office (31817410)

Call Citizens Advice Mid Suffolk on 01449 676060 or 01449 676280, use a contact form on its website at www.midsuffolkcab.org.uk/contact-us or email advice@midsuffolkcab.org.uk

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