Commissioning group hears of progress with paediatric GP telephone advice line

West Suffolk Hospital
West Suffolk Hospital
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A telephone advice line allowing GPs to discuss paediatric cases with consultants before referring them to hospital is making progress.

The Paediatric Urgent Care Telephone Advice Line allows certain cases to be ‘diverted to more appropriate management in the community’ following a clinical discussion between a GP and consultant.

A meeting of the West Suffolk Clinical Commissioning Group’s governing body heard that the service received 832 calls with 26 per cent resulting in the child remaining in the community and not attending hospital. Since its introduction there has been a 1.2 per cent increase in unplanned paediatric admissions from the commissioning group in 2012/13 compared to a national increase of two per cent.

Dr Rakesh Raja, children, young people and maternity clinical lead, recommended they continue with the service and review the data again in another six to nine months time.