A council has apologised after changes to its car parks left Bury St Edmunds supermarket workers struggling to get to work.
Alison Aves who starts works at Waitrose at 6.30am, had to get a lift from her husband after St Edmundsbury Borough Council told her the Parkway multi-storey car park did not open until 7am.
“They want all the office and shop workers to park in the multi-storey but it is no good if it is not open,” said Mrs Aves from Hinderclay.
“I think they have the impression that everybody works 9am to 5pm.”
Meanwile colleagues starting at 5.30am tried to park in the Risbygate Street car park only to find they were unable to buy a ticket as the machines it had not been switched over from their nightime tariff.
Both problems emerged after changes to car parking came in on April 8.
Mrs Aves previously parked on the Parkway surface car park but that has become short stay with long stay parking in the multi-storey.
But the council told Mrs Aves the multi-storey did not open until 7am and she would have to park at Ram Meadow.
The council has sincemoved to address both issues. Parkway now opens at 6am while the Risbygate Street car park will switch to daytime tariffs from 4am.
“We are sorry that this lady and any other customer, has been inconvenienced,” said a council spokeswoman.
The car park is run by the cinema on Sundays and bank holidays. The council is writing to them suggesting it opens earlier than its present 10am.