West Suffolk Hospital in Bury St Edmunds has defended a decision to start issuing parking fines after making temporary changes to disabled bays.
Sandra Cutting and blue badge holder husband Alan, from Thetford, were given a ticket on Monday when she went in for a pre-op assessment.
Alan is waiting for a heart surgery and cannot walk very far.
Sandra said they pulled into one of the bays and noticed three other cars, all displaying blue badges,
“There was also a red sign saying emergency vehicle parking but we thought what ever changes they were bringing in had not taken effect yet.
“We were in there about an hour and when we came out there was a parking fine notice on all four cars.
“It was timed two minutes after we parked up so they must have seen us.
“I think it is low, they could have called out ‘Excuse me madam, you can’t park there,’ but instead they waited.
“To actually target disabled people I think is quite immoral. It annoys me.”
A hospital spokeswoman said the changes were temporary while major improvement work is carried out to the front of the hospital.
“This is to ensure people’s safety while heavy machinery is on site while also making sure emergency vehicles can continue to access the building easily.
“We have done everything we can to inform drivers of this change.
She added that the changes had been in place since May but it had only just started to issue tickets. “We wanted to ensure drivers had sufficient time to get used to the changes,” she said.