THE Dutch-owned Abellio Greater Anglia took over East Anglia’s train services on Sunday with promises of better security, more space and a freeze on car park charges.
Though the worst weather of the year coincided with the take over, it said most services in Norfolk and Suffolk ran ‘reasonably well’ on its first day, though there were some planned engineering works which meant some services ran to an amended timetable.
It claims its doubling of safety and security staff is ‘the largest ever single deployment of complementary policing resources in the history of UK rail’.
Greater Anglia says the Making Travel Safe Officers (MTSOs) will work in partnership with the Revenue Protection Officers (RPOs) and British Transport Police (BTP) to reduce fare evasion and tackle anti-social behaviour ‘to achieve a better travel experience for all’.
Superintendent Gareth Williams, from British Transport Police, said: “The MTSOs will be a valuable addition to the existing policing presence and provide further reassurance for passengers across the network.
“We already have officers who tackle crime and passenger safety issues on trains and at stations across Essex and East Anglia, but these additional teams will play a significant role in supporting our efforts, by patrolling the lines across the Greater Anglia route.”
Greater Anglia also says it will keep its promise of more seats on Liverpool Street services by using its fleet more effectively, and its managing director Ruud Haket announced that car park charges would be frozen for the rest of 2012,