Patients have their say in hospital’s ‘chatterbox’ taxi

Patients given freedom to speak up at WSH
West Suffolk Hospital, Bury St Edmunds

Patients and visitors using West Suffolk Hospital will be encouraged to step inside the chatterbox cab and give their views on the care they have received.
Cassia Nice patient advice and learning service manager and Fay German patient experiance admin with Paul from Health Watch
Picture Mark Westley ANL-160203-202935009
Patients given freedom to speak up at WSH West Suffolk Hospital, Bury St Edmunds Patients and visitors using West Suffolk Hospital will be encouraged to step inside the chatterbox cab and give their views on the care they have received. Cassia Nice patient advice and learning service manager and Fay German patient experiance admin with Paul from Health Watch Picture Mark Westley ANL-160203-202935009

A taxi was converted into a video booth as West Suffolk Hospital invited patients and visitors to voice their opinions on the trust’s services.

The ‘chatterbox cab’ was put to use during the hospital’s freedom to speak up day last Wednesday. Feedback received, both positive and negative, will be used to help the hospital improve the way it works in the future.