A night porter who has worked at the Swan Hotel in Lavenham for 30 years has had his dedication honoured with a champagne reception.
Malcolm Bowman, 63, was presented with a Tissot watch, flowers and a long service certificate on Friday
Ingo Wiangke, general manager, said: “Malcolm has seen a great number of changes and people come and go.
“He is a valued member of our team and some of our regular guests know him by name.”
Malcolm, who, lives in Lavenham with his wife Valerie, said: “The responsibility for the entire hotel and all the guest is quite good.
I have to think on my feet if there is a problem.
“I go to bed at breakfast and get up to dinner. Not everybody can do it, you have to be a little different I think.”