A BUS company that has launched a new service in Bury St Edmunds has excluded an estate from its routes because of concerns over how cost-effective it would be.
Haverhill-based bus operator Stephensons launched its new Breeze services on Friday with a fleet of easy-access buses that offer frequent, direct links to the town centre - except for the 6,000 residents on Moreton Hall.
Routes one and two link the Mildenhall Road and Howard Estates with the town every 15 minutes during the day, with direct links to West Suffolk College and West Suffolk Hospital.
Routes two and three run up to every 30 minutes to the Priors, Westley and Nowton Estates, as well as to Horringer Court.
But councillors representing Moreton Hall are angry that estate has been excluded from the service which, Bill Hiron, managing director of Stephensons, said was because Moreton Hall would be more difficult to provide a cost-effective service to.
“Moreton Hall is going to be more expensive to provide because of the road layout and the way the estate is spread out,” he said.
Frank Warby, who represents Moreton Hall on St Edmundsbury Borough Council, said: “Moreton Hall is the fastest growing area in Bury and it’s being excluded.”
Pat Warby, who represents Moreton Hall on Bury Town Council, said: “We wish them the best with what they are doing but we are very very disappointed they are not doing anything for Moreton Hall.”
Children from Moreton Hall attend secondary schools in the town, while the estate itself is home to Age Concern, Hilltop House Care Home, Oxlip House Very Sheltered housing, a doctor’s surgery and a dentist practice.
Mr Hiron said: “It would have been too much of a commitment to launch everything at once.
“We will consider it in due course after seeing how the first phase works. We understand there is a desire for a service to Moreton Hall.”