Hospital staff who light up patients’ stay

Staff from Ward G3 at West Suffolk Hospital named as Shining Light
Staff from Ward G3 at West Suffolk Hospital named as Shining Light

Staff at West Suffolk Hospital who have been going the extra mile for their patients and were yesterday named as this year’s Shining Lights in achievement.

Staff nominate colleagues who they believe have made a difference, made that extra effort and encouraged others during their daily lives at the Bury St Edmunds hospital, which last year celebrated its own achievement by receiving Foundation Trust status.

Sarah Treacher named a Shining Light at West Suffolk Hospital

Sarah Treacher named a Shining Light at West Suffolk Hospital

Clever ideas, better ways of working, that extra smile and piece of caring all go together to make for staff who make sure their hospital and its patients are the best and so Shining Lights recognises porters, housekeepers, people who manage the fabric of the building, administrative staff, nurses phsyiotherapist and many of the unsung heroes of daily life at West Suffolk.

Among the award winners was Sarah Treacher, who looks after children in hospital. Youngsters were given frozen lollies to help after having their tonsils out.

Another winner was Emma Sewell, whose commitment to the hospital’s tag rugby world cup was recognised. Anaesthetist Jeremy Mauger, who flies with the East Anglian Air Ambulance, was recognised for his support for colleagues in their studies, while Diane Last was given an award for her leadership in training nursing assistants and non-hospital workers to become trainee assistant practitioners.

Housekeepers Tom Mason and Harry Rodrigueza were also made Shining Lights, while Elaine Ramsden, nicknamed the trust’s ‘flu fairy’, was recognised for doing the rounds with a supermarket trolley to ensure as many members of staff as possible got their flu jab.

West Suffolk Hospital at night team named a Shining Light

West Suffolk Hospital at night team named a Shining Light

The hospital employs around 2,500 staff and in the year 2010/11 cared for 31,519 inpatients and 19,442 day cases. It also had 51,936 A&E attendances.

Jan Bloomfield, hospital director of worforce, said: “Shining Lights is purely about peers putting people forward who have gone the extra mile and put our Patient First message into practice.

“One of the important things is to recognise staff contribution not necessarily in a grand way but when people receive their certificate and Shining Light badge it’s amazing what that recognition creates around the hospital.

“I think it puts out the message that we have happy people at work and where we have happy staff there are happy patients.

“Staff are motivated and feel valued and patients in turn get a good service.”

Roger Quince, chairman of West Suffolk NHS Foundation Trust, said: “The winners of these awards have shown dedication towards further improving service while also looking for new innovations to help us work more efficiently.

“By always putting patients first they have proved themselves to be excellent role models and our congratulations go to them all.”