Hospital ‘best in country’

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West Suffolk Hospital Trust is the best performing trust in the country according to a new way of judging performance.

The consultancy MHP Health Mandate’s report Quality at a Glance suggests judging hospitals by criteria it says matters to patients, using data already available to the NHS.

MHP says patient experience and waiting times matter most, with 23 per cent putting them first. Though it observes men are more likely to put waiting times first.

A trust spokesman said: “It shows we are performing well in a variety of key areas, including length of stay, waiting times and the number of patients who would recommend the hospital to family or friends.

“We strive to deliver high quality, safe and effective care for everyone. Despite these good results, we know that we do not always get things right and will continue listening to our patients and staff to learn lessons and look for ways to improve further.”