Charity in Onehouse feels ‘ripped off’ by British Gas

The charity that looks after Onehouse Community Centre feel it has been ripped off by British Gas.  Pictured are Bryan Jones and Richard Cook.
The charity that looks after Onehouse Community Centre feel it has been ripped off by British Gas. Pictured are Bryan Jones and Richard Cook.

A charity feels it has been ‘ripped off’ after being charged more than £4,000 by British Gas for five hours work.

Onehouse, Harleston and Shelland Village Hall and Playing Field Trust were quoted a price of £4,178 to connect the village’s community centre to the gas grid.

The trust agreed to dig the trench the pipe would be put in and to fill it in afterwards for cut in the price.

Bryan Jones, from the charity, said British Gas told them the job could take up to five days to complete and may need traffic management measures.

But Bryan said the two workman who fitted the pipe took just five hours to complete the job.

He said: “If they were there for four or five days I could understand the price of the job but they only spent five hours on site. We are a small hard working group of volunteers who work to improve the community centre for the three villages. For this to come along it just feels like a kick in the teeth.”

After registering a complaint with the company, the charity were told that they would not receive any reimbursement of the fee.

Ron Raisey, Chairman of the Trust and the Parish Council, said: “They have carried out the work for the price they quoted but the original quote was for anything up to five days work.

“We are working to improve the village hall for the community and feel we are being ripped off by an energy company who it seems we cannot argue with.”

A spokeswoman from British Gas said: The cost of the work includes the provision and fitting of gas pipes and a new meter, completing planning applications, network charges, labour costs and some small admin costs.

“Like other suppliers, we work with third parties to connect businesses to the gas supply and these costs are passed on to the customer.”

Ron said he would be taking up the matter with MP David Ruffley.