SHOPS in Abbeygate Street, Bury St Edmunds, were hit by power cuts on Sunday, leaving many of them unable to open for business.
Sixteen stores were affected by the cut that left shops without power until 3.20am on Monday morning.
La Tasca had to close its doors to the public as no food could be prepared and the British Heart Foundation charity shop was only open for 40 minutes during the day.
Savers, The Parsley Pot and The Edinburgh Woolen Mill were also hit by the cut.
The problems were the result of a fault on UK Network Power’s low voltage underground network.
The company spent Sunday night fixing the problem and say the fault had been permanently resolved.
But Paula Hall, manager of the British Heart Foundation shop, said the company had left her in the dark about why the power had gone off.
She said: “The power was out for most of the day, it affected us really badly.
“We opened at 12.30pm but then had to close in less than an hour because there were no lights and we could not see in here.
“We took just £16 in the time we were open so it really affected our business.
“When we reported the fault they lead us to believe we were the only property affected – we ended up checking all our switches and fuses.
“There was a lack of communication and I have made a complaint to the company.”
UK Power Networks spokesman Phil Spiby apologised for any disruption.
He said: “UK Power Networks engineers worked through Sunday night on June 12 to restore power supplies to 16 properties in the Abbeygate Street area of Bury St Edmunds following a fault on our low voltage underground network.
“We appreciate how difficult it is to be without electricity and apologise to all those affected.”