Huge warehouse proves its worth

Feature on Century Logistics on the Saxham Business Park, with Managaing Director Stephen Basey-Fisher.
Feature on Century Logistics on the Saxham Business Park, with Managaing Director Stephen Basey-Fisher.
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A YEAR after it took over one of the biggest warehouses in Suffolk, Century Logistics is looking for more companies to share in its success.

Managing director Stephen Basey-Fisher said: “Now we’ve moved to this site and settled down, we’re looking to expand, looking for more companies.”

Feature on Century Logistics on the Saxham Business Park, with Managaing Director Stephen Basey-Fisher. The workshop where returned products are repaired.

Feature on Century Logistics on the Saxham Business Park, with Managaing Director Stephen Basey-Fisher. The workshop where returned products are repaired.

Not that he is short of work. By moving to a 140,000sqft warehouse at Saxham Business Park, beside the A14 near Bury St Edmunds, he could move work for his biggest client Dorel, the biggest supplier of baby goods including buggies, car seats and nursery furniture, under one roof from five locations in Thetford. But he says his five locations in Thetford are still expanding. Clients range from multi-nationals, like Dorel, to internet start-ups and sell everything from soap to chandeliers.

He says the secret of his success is that Century offers more than just warehousing.

He said: “We’re running customer service centres, engineering centres and eBay sites for customers. We take over our customers’ non-core activities so they can concentrate on what they do best.”

All that is done at Saxham for Dorel. The warehouse is 15 metres tall with shelving to the roof housing 18,000 pallets, served by forklifts capable of lifting a tonne to the top. To one side, a small section does warranty repairs, while upstairs Dorel’s customer inquiries are handled.

The eBay section, selling reconditioned warranty returns and outdated stock, has doubled its sales in the past year. Items that would have gone to landfill or clogged the shelves are now adding to clients’ profits.

Mr Basey-Fisher says the Saxham warehouse has raised the company’s profile, bringing in more business inquiries.

“About 75 per cent of all our goods come through Felixstowe and the majority of goods coming from there are coming past our door,” he said.