A FAMILY-RUN business, which has a centre on Moreton Hall, has won a prestigious award for outstanding customer service.
The Hearing Care Centre (THCC), which operates in Bury St Edmunds out of Mount Farm Surgery, in Lawson Place, was named best for customer service at the Anglian Business Awards, held in Ipswich last month.
It is the second year in a row that THCC, which was first created in 1998, has won the title.
Managing director, Karen Finch said: “I am still shocked that we have won an award after being up against some very tough opposition. It would have been easy to become complacent, having received this award last year, however, my team have done a fantastic job over the past 12 months.”
She added: “Our goal is to achieve 100 per cent customer satisfaction through taking a personal approach, as well as offering our services locally, closer to the patient. Our partnership with Mount Farm Surgery has proved to be highly successful.”
THCC operates out of 14 centres throughout Suffolk and was established on Moreton Hall in April 2007.