Bury St Edmunds care company rated outstanding by CQC

OUTSTANDING: Staff at ClarkeCare, in Bury St Edmunds, which has been judged outstanding by the CQC
OUTSTANDING: Staff at ClarkeCare, in Bury St Edmunds, which has been judged outstanding by the CQC
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A service that provides personal care and support for adults living in their own homes has been rated outstanding by the Care Quality Commission.

The quality of care provided by Bury St Edmunds-based ClarkeCare was found to meet the highest standard possible following an inspection carried out by the CQC in September last year.

A report by the care watchdog found there were sufficient numbers of care workers to provide a ‘caring flexible service’.

In their summary, inspectors said: “The service was committed to person centred care and ensured that people using the service underpinned everything that they did.”

Their report says users described the service as ‘innovative, considerate and compassionate’ and said they were supported by a ‘consistent team of very skilled care workers who they had developed good relationships with’.

Lorraine Clarke, director and founder of ClarkeCare, said: “We are absolutely thrilled. It is without doubt a testament to the dedication of our staff and it validates what our clients tell us.

“We believe that providing the best care is not a job that just anyone can do. This is why we train our wonderful team of care professional assistants to a level well above national standards and encourage them to develop with continuous professional development plans.”

Ms Clarke and her partner Simon Curtis hope to carefully expand ClarkeCare, which they launched in April 2013, and are already looking for more dedicated and skilled carers to join their ‘outstanding’ team.