Bury St Edmunds barista rushes to customer’s rescue thanks to first aid course

Mark Cordell and Charlotte Mothershaw


PICTURE: Mecha Morton
Mark Cordell and Charlotte Mothershaw PICTURE: Mecha Morton
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A barista at a Bury St Edmunds coffee shop rushed to the rescue of a customer when he started choking - using skills she had learnt on a first aid course.

Charlotte Mothershaw put her skills into action when the customer - a regular at Really Rather Good, in Abbeygate Street - began choking on a salad.

The 27-year-old, who has worked at the coffee shop for about a year, attended a Red Cross first aid training course provided free to members of the Business Improvement District (BID) organisation Ourburystedmunds.

She said: “Everything I learnt on the course came back to me instantly and I started banging him on the back to free the food he was choking on. Afterwards I helped to reassure him and gave him a glass of water until he felt calm enough to go home.”

Annette Stanford, one of the owners of the coffee shop, said: “I’m very proud of the way Charlotte reacted. She did exactly the right thing and is a credit to the business.”

Mark Cordell, chief executive of the BID, added that the course is one of their most popular and urged member businesses to get in touch if they wanted to send their staff.